CTG is seeking to fill a Technical Writer opening for our client in Phoenix, AZ. Location: Phoenix, AZ Duration: Ongoing contract Duties: Collaborate with subject matter experts (SMEs), developers, engineers, and other stakeholders to gather and validate technical information. Create, update, and maintain clear, concise, and accurate documentation to support both technical and business users. Develop a wide range of deliverables including user manuals, installation guides, FAQs, API documentation, developer guides, technical reports, procedural documents, training materials, and release notes. Organize and structure complex technical content into logical, easy-to-understand formats tailored for the target audience. Incorporate visuals such as diagrams, flowcharts, screenshots, and videos to enhance clarity and engagement. Review and edit documentation to ensure technical accuracy, readability, consistency, and compliance with style guides. Manage document publication, versioning, and updates using content management systems (CMS) or other publishing tools. Regularly update documentation to reflect product enhancements or new features. Gather and analyze user feedback to continuously improve documentation quality and usability. Skills: Excellent communication and interpersonal skills to work effectively with colleagues, SMEs, and diverse stakeholders. Strong technical writing ability—clear, concise, and adaptable to various audiences. Ability to quickly learn and simplify complex technical concepts. Strong research skills for gathering and validating technical information. Meticulous attention to detail for ensuring accuracy, consistency, and completeness. Strong organizational and time management skills with the ability to prioritize multiple projects. Proficiency with content management systems (CMS), publishing tools, and visual content creation tools. Experience: Relevant professional experience as a Technical Writer, preferably within financial services and/or technology sectors. Demonstrated track record of producing technical documentation for software, APIs, systems, or business processes. Experience collaborating with technology teams, developers, and SMEs in fast-paced environments. Education: Bachelor’s degree in Technical Writing, English, Communications, Information Technology, Computer Science, or a related field. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.