The future is our choice
At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.

Role: Technical Writer with Telecom domain experience

Total Experience: 6-12 years

Job Location: Pune, Mumbai, Chennai and Bengaluru

Mode of Hire: Permanent

Educational Qualification: Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

 

Job Roles and Responsibilities:

Gather and document business & technical requirements for Telecom. Research, design, write, and maintain technical documentation. Create and manage documentation in modern tools such as, Confluence, Swagger, FrameMaker and Oxygen xml. VoIP and SIP Protocol Knowledge Knowledge on IP networks (ESInet), call routing & location validation GIS & mapping tools (Esri certification – Good to have)

 

Job Requirements:

Collaborate with engineers, developers, QA, DevOps, and SMEs to gather information and ensure technical accuracy. Familiarity with version control systems (e.g., Git), CI/CD tools, and issue tracking platforms (e.g., Jira,). Design workflows for emergency response, call routing, and dispatch operations. Analyse call flows, GIS integration, and CAD systems for optimization. Ensure seamless interoperability between PSAPs, ESInet, and telecom networks. Act as a liaison between emergency teams, telecom providers, and IT developers. Develop UAT plans, support validation, and troubleshoot deployments. Maintain documentation, track incidents, and ensure FCC, NENA, and DHS compliance.

 

Our Offering:

   

Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment Wellbeing programs & work-life balance - integration and passion sharing events Company Initiative Benefits Courses and conferences Attractive Salary Hybrid work culture

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

 

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. 

Choose your future. Choose Atos.