Job Description We are seeking a highly skilled individual to join our team and help us meet our FCC obligations by developing comprehensive documentation and processes. This role involves collaborating with the technical team to create policy and other documentation that will allow the team to focus on Zscaler FCC-58 compliance. The ideal candidate will have a strong background in security, technical writing, and process documentation. They will work closely with the team to provide clear operational guidance, improve onboarding and cross-training, and lay the foundation for future automation and audits with up-to-date documentation. This role requires proficiency in using MSFT, Confluence, and SharePoint for documentation. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Strong experience in process and documentation development, particularly in security and compliance. Experience in technical writing, especially for process documents, audits, and PCI documentation. Background in cybersecurity is a plus. Ability to partner with technical teams to gather and document information. Proficiency in using MSFT, Confluence, and SharePoint for documentation. Excellent communication and stakeholder management skills, with the ability to work cross-functionally. Bachelors degree in a related field such as Cybersecurity, Information Systems, or Engineering. Familiarity with Zscaler and FCC compliance. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.