Technical Support & Training Manager
Bosch
Company Description
Robert Bosch Egypt is a growing company of the Bosch Group located in Cairo, Egypt. We operate in the business divisions Mobility Aftermarket, Power Tools and Security Systems.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.
Join in and feel the difference.
Job DescriptionSteering and optimizing main TSS activities in the country.Providing Technical and product trainings.Managing field service for diagnostic equipment business & Warranty Handling.Technical support to sales of spare parts.Technical support to authorized workshops.Developing and executing concepts how to increase turnover within sales of technical trainings and Field service.Analyzing market for potential customers or additional sales opportunities.Responsible for pricing of services.Supporting with customer exhibitions to promote Bosch products.creating communication strategy for technical support services.QualificationsBachelor's Degree in Engineering / Diploma in technical studies.Technical knowledge in Automotive.5 Years of experience minimum in a similar role in Automotive sectors.Analytical background: MS Excel advanced.Driver's license.Additional InformationTeam playerIndependent & result orientedProactive with a "can do attitude"Highly organizedHigh attention to detailsCustomer centric approachAbility to build lasting relationshipsCourageous and able to challenge status quoExcellent presenter and communicator
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