This position serves as a Tier 2 Technical Support Specialist for the software and systems used by Seminaries & Institutes of Religion worldwide. It involves resolving complex technical issues escalated from frontline support, providing thoughtful user assistance, and collaborating cross-functionally with product and engineering teams. This hybrid role requires both strong independent work skills and close team collaboration.

This position offers a hybrid work schedule, with the expectation to work in the office one day per week.