Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
Ready to make an impact as a Technical Support Engineer? Are you the type of person that wants to tackle complex challenges with creative solutions and drive process improvements that shape the future? Then we want YOU as you analyze both hardware and software needs, plan impactful projects while providing expert recommendations. If you're passionate about innovation and love finding unique solutions to big problems, this is the opportunity for you!

THE STARTING RATE: $27.25 per hour

THE DAY-TO-DAY:

Analyze hardware & software needs for planning of projects and make recommendations based on requirementsGenerate new and innovative solutions to complex problems and propose improvements to processes by taking a broad perspective to problems, and identifying new, less obvious solutionsDocument project metrics for presentation to Senior Management, and coordinate tasks for deploymentsManage project deployments appropriately to deliver upon committed project goals within assigned scope of responsibilityCoordinate with outside vendors for project implementationWork with end users both pre & post deployment to ensure verification of successful product deliveryDevelop software automation scripts, and documentation for deploymentsAbility to train and lead property technicians or contingent workers for project implementationWork on hardware and software issues on company and non-company supported devicesTHE IDEAL CANDIDATE:Has an associate's degrees. Two (2) year college degree in Information Systems/Technology, Computer Science, Computer Engineering, or a related fieldHas 2+ years of prior relevant experience of Information Technology in a similar role.

THE PERKS & BENEFITS:

Healthcare, financial and time off benefitsWellness incentive programs to help you stay healthy physically and mentallyAccess to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.Free meals in our employee dining roomFree parking on and off shiftProfessional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15432

Are you ready to JOIN THE SHOW? Apply today!