Technical Support Engineer Flexim
Emerson
Are you a professional looking for an opportunity to expose your skills and grow?
Emerson has an appealing opportunity for you – we are looking for a **Technical Support Engineer** to join our team.
Based in Madrid or Cornella, the primary function of the role is to provide quotations/proposals for FLEXIM products working as part of the Internal Sales team in conjunction with Field Sales Engineers, ensuring the highest standards are maintained in providing service to both internal and external customers and that bookings targets for the Spain & Portugal are achieved or exceeded.
If this sounds like an appealing job for you, we welcome your application!
**In this Role, Your Responsibilities Will Be:**
+ Respond to sales enquiries from customers, qualifying all enquiries to ensure proposals demonstrate FLEXIM full product and capabilities portfolio, improving all bookings opportunities and quote to order ratio.
+ Ensure all proposals meet the customers’ application and operational needs, are technically accurate and commercially verified and offer the best solutions that highlight customer business benefits.
+ Assist Outside Sales Engineers’ needs in distribution of marketing materials.
+ Ensure full compliance with legal and Company requirements with regards to Trade Compliance and Ethical Business and follow the necessary procedures.
+ Liaise with Field Sales and Account Management to prioritize effort, gather competitive intelligence, agree product direction and price strategy to improve customer service consistent with account plans that contribute to their ongoing development.
+ Respond to customer queries and clarification requests, follow-up targeted opportunities directly with customers.
+ Using standardized European and Business Unit processes, ensure the timely entering of orders into the sales order processing system verifying that all data is checked and accurate.
+ Improve opportunities for all other Emerson Business units wherever possible;
+ Be organized in your approach to quotations, time management and be able to coordinate others when needed within your specific work area;
+ Fulfill any other reasonable duties as required procedures.
**Who You Are:**
You are passionate about making an impact and always act with integrity. You enjoy working in a fast-paced environment and continuously push yourself to achieve new goals and better results. You are the first to spot possible future policies, practices, and trends in the organization, with the competition, and in the market.
**For This Role, You Will Need:**
+ University Degree level in an engineering subject area or equivalent
+ Good sales and communication skills with customers on both technical and commercial issues, easily adaptive in working in a team, dedication to continually improve internal processes.
+ Products, Industry Processes and Business Systems awareness;
+ Good command of English and local language.
**Preferred Qualifications that Set You Apart:**
+ Experience working in matrix organization
+ Mechanical and chemical engineering background will be considered a plus.
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
**Requisition ID** : 25019007
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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