In This Role, Your Responsibilities Will Be: Provide post-sales technical support to Local Business Partners and Sales channels to resolve technical queries for Fisher FIELDVUE and other field instruments. Perform warranty evaluation/repair and failure analysis with technical report documenting findings and resolutions. Identify product quality issue and escalate to Level 2 team when necessary. Ensure all calls are properly documented into Service Management System database. Provide Field Instrument and FIELDVUE products training to internal when necessary. Involve in testing of new instruments both hardware and software. Provide technical clarification to customers when required. Comply with the ESH laws and regulations and internal ESH rules/instructions, actively participate in safety trainings, identify and take improvement actions to reduce or eliminate the risk/ hazard. Who You Are:

You promote high visibility of shared contributions to goals. You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek guidance from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain.

For This Role, You Will Need: Degree in Electrical, Electronics, Mechanical, Mechatronics, Industrial Automation Engineering. With minimum 3 years of working experience in process control or Instrumentation field; knowledge of DCS preferred. Good technical acumen and the ability to analyze field requirement to make proper recommendations. Preferred Qualifications That Set You Apart: Must have strong verbal and written communication skills. Ability to communicate in English is an advantage. Good interpersonal with strong customer relationship management skills. Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. 

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.