Technical Support Agent
AutoZone, Inc.
**Job Description**
Install, maintain, improve and repair equipment, plant, services and building installations to set levels effectively in compliance with best practices ensuring production efficiency can be met within a safe well-presented facility. Respond to technical issues affecting production and maintain electrical and mechanical services
**Responsibilities**
+ Attend breakdowns, identify fault and problem solve, with minimal downtime to production
+ Carry out diagnosis of faults, the maintenance and repairs to all types of plant and equipment in a safe, timely and professional manner and return equipment to operational service
+ Estimate length of time required to complete a job and likely consequences of failure to complete work within required timescales Identify and escalate any activity that has the potential to cause harm or damage
+ Report breakdown root causes, equipment faults and concerns to management
**Qualifications**
+ A Levels, ONC, City & Guilds level 3, BTech National Diploma Level 3, IVQ Technician Diploma, NVQ level 3
+ Professional accreditation with an industry related body would be advantageous
+ Completed a recognized indentured apprenticeship in facilities management
+ Practical hands-on approach to problem solving
+ Experience of leading and developing (multi-skilled) people
+ Strong PC skills and experience of packages such as SAP (Standard Analyses: Purchasing Information System)
**About Autozone**
AutoZone de México is the leading retailer and distributor of automotive parts and accessories in the Americas. In Mexico, there are more than 800 stores; two distribution centers; one Store Support Center, the Centro de Apoyo a Tiendas (CAT) is located in Monterrey, México,; one Business and Technology Store Support Center (BTSSC) located in Chihuahua more than 16,000 AutoZoners nationwide.
Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
**Job Identification** 8877
**Job Schedule** Full time
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
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