About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.

To learn more about how we can supercharge progress for you, visit www.hcltech.com

Site Reliability Engineer Technical Specialist

Job Summary
The Technical Support Specialist in Site Reliability engineering (SRE) will be responsible for ensuring the reliability and stability of the systems and applications. The role involves providing technical support, troubleshooting issues, and implementing solutions to optimize system performance and availability. The Specialist will play a crucial role in monitoring, analyzing, and enhancing system reliability to meet business objectives effectively. (1.) Key Responsibilities
1. Provide technical support and assistance to ensure the reliability and stability of systems and applications
2. Troubleshoot and resolve technical issues related to system performance and availability
3. Collaborate with cross functional teams to implement and optimize solutions for system reliability
4. Monitor system performance metrics and develop strategies to enhance system reliability
5. Implement automation tools and scripts to improve system monitoring and maintenance processes

Skill Requirements
1. Strong knowledge of site reliability engineering (sre) principles and practices
2. Proficiency in scripting languages like python, shell, or powershell
3. Experience with monitoring tools such as prometheus, grafana, or nagios
4. Familiarity with cloud platforms like aws, azure, or google cloud
5. Excellent problem-solving and analytical skills
6. Strong communication and teamwork abilities
7. Ability to work in a fast paced and dynamic environment

Certifications: Relevant certifications in Site Reliability Engineering (SRE) or related fields are a plus