Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries. Cloud Manufacturing Operations and Fulfillment (CMOF) organization within CSCP manages business operations performance and supplies hardware to the datacenters. Well-defined and executed supply chain management ensures reliable, on-time performance and optimized cost, prevents urgent and unplanned investments, and provides accurate and timely information across the supply base and internally across the infrastructure organization. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. Within the CMOF organization, the Readiness Engineering & Sovereign (RE&S) organization plays a key role in the pre-dock readiness and First Footprint execution across GPU, Compute, Storage, as well as end-to-end Sovereign execution across CSCP. We are looking for a Technical Solution Manager for our GPU Readiness Engineering team with a particular focus on parallelizing execution through shifting left in parallel with data center delivery. A well-defined and executed supply chain ensures reliable performance, optimized cost, manages unplanned investments, and provides accurate and timely information across the supply base. Our focus across the infrastructure organization is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. With a technical solution management and process improvement mindset, this role is 80% focused on managing GPU deployment readiness execution and 20% on Design for Excellence improvements and data analysis driving operational efficiency and optimized service delivery. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. We are looking for a **Technical Solution Manager to join our team.** Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** Roles and responsibilities: + Builds cross-team coordination and community of business and engineers to address increasingly complex challenges and opportunities in the areas of business process and technology integrations, and to deliver technical solutions. + Garners support with stakeholders for solution vision, strategy, and roadmap to gain buy in and alignment. + Develops the vision, strategy, and experience of an increasingly complex, high-impact solution area for a domain area. + Understands and translates the complex opportunity areas and problem statements into business requirements for all engineering teams working on the solution. + Partners with Engineering Teams to design roadmap(s) for complex solution area(s) and develop technical solutions. + Understands and prioritizes complex problems and solution areas. + Defines success criteria and performance metrics for an increasingly complex, high-impact solution. + Partners with the Engineering Team to deliver increasingly complex, high-impact solution areas and minimize variance between estimates and actual project outcomes. + Conducts user acceptance testing and/or focus groups to determine the end-user experience and needs. + Utilizes success metrics to evaluate the performance of the technical solution. + Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values. (https://www.microsoft.com/en-us/about/corporate-values) **Qualifications** **Minimum qualifications:** + Master's Degree in Business, Project Management, Computer Science, Management Information Systems, Engineering, or related field AND 3+ years experience in project management, operations, or engineering + OR Bachelor's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field AND 4+ years experience in project management, operations, or engineering + OR equivalent experience. + 3 years experience in the cloud infrastructure domain either from a data center perspective or a core supply chain or engineering perspective. **Other Requirements:** Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: + Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. **Preferred qualifications:** + Master's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field AND 6+ years experience in project management, operations, or engineering + OR Bachelor's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field AND 8+ years experience in project management, operations, or engineering + OR equivalent experience. + Project Management Professional (PMP) certification or equivalent. + Continuous Improvement certification, Lean Six Sigma certification, or equivalent. + Agile Certified Practitioner (ACP) or equivalent. + Change Management certification (e.g., Prosci Certification). + Deep Knowledge of Supply Chain principles - Planning, Sourcing, Make and Deliver + Experience in the cloud infrastructure domain either from a data center perspective or a core supply chain or engineering perspective. GPU infrastructure experience and knowledge will be a big plus. • Experience with Gen AI for personal productivity + 3+ years experience with data analysis/presentation, SQL and Power BI or equivalent skills and knowledge + Demonstrated technical problem solving and great analytical, verbal, written, interpersonal communication skills with attention to detail + Comfortable in executive presentations and communications + Comfortable working in a fast-paced dynamic environment with rapidly changing requirements Understanding of process engineering and optimization, including gathering, analyzing, and defining business and functional requirements; creating global metrics, trend charts and other decision-making tools. + Proven track record of partnering with software engineering teams to drive improvements in tooling and automation + Understanding of process engineering and optimization, including gathering, analyzing, and defining business and functional requirements; creating global metrics, trend charts and other decision-making tools + Six sigma experience a plus + Prior experience with typical data management systems and tools such as SQL. + Proficiency in data analytics - Proven ability to operate effectively in a dynamic, ambiguous environment. + Automation experience is a plus Technical Solution Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Microsoft will accept applications for the role until September 1, 2025 \#CSCPjobs Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .