Duluth, GA
9 days ago
Technical Services Program Director

DataPath is a global leader in advanced satellite-based communications, providing cutting-edge solutions that help our clients overcome their most complex communication challenges, even in time-sensitive and high-pressure situations. We specialize in designing and supporting robust, mission-critical networks that are essential for the operations of the Department of Defense, government agencies, and commercial industries worldwide.

We offer:
• A dynamic, collaborative work environment focused on delivering world-class communication solutions
• A performance-driven culture where achievements are recognized and rewarded
• Opportunities for career growth and continuous professional development
• A competitive compensation package, along with exceptional employee benefits

  

Position Overview:
We are seeking an experienced Program Manager/Director who will be the primary point of contact for our government field service programs business area, and will lead a team responsible for strategic leadership, project execution, and customer relationship management.  This role integrates cross functional teams including human resources, finance, field service managers and contracting to deliver exceptional program performance in accordance with government standards and contractual obligation. 

The ideal candidate will be able to manage services programs, supervise field teams, and develop a business strategy for organic growth in this expanding business area.  They would be a detail-oriented leader, client focused, and able to complete the timely and successful execution programs in compliance with all contractual and regulatory requirements.

Key Responsibilities:

·  Serve as the primary interface with customers, ensuring contractual obligations are met or exceeded.

·  Supervise a US team to manage a growing portfolio of service contracts

·  Hire and manage CONUS and OCONUS field service personnel for US Government clients and prime contracts

Supervise a team of field service reps to support on-site activities, to include maintenance, training and repair of ground antennas, communication stations and network administration activities around the globe.

·  Perform program management tasks to successfully deliver service contracts

·  Lead and coordinate a multi-disciplinary internal employees as a unified Integrated Program Team (IPT).

·  Develop, maintain, and manage the Integrated Master Schedule (IMS) to ensure timely and high-quality execution of all program tasks.

·  Oversee all program reporting and ensure accurate, timely data is delivered to the customer.

·  Forecast and manage financial performance, including budgeting, funding, contractual modifications, and execution oversight.

·  Work closely with internal departments (HR, Contracts, Finance, etc.) to ensure staffing, credentialing, and reporting requirements are met.

·  Identify and pursue opportunities for program growth

·  Prepare and deliver program updates, operational reports, and formal briefings to internal leadership and government stakeholders.

·  Manage and mitigate operational risks, troubleshoot issues, and implement process improvements to enhance performance

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