About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

How would you like to work with a company that is revolutionizing the business and digital transformation of the Banking Industry? 

As NCR Atleos advances as a services-led company, the senior program manager is crucial in driving this vision by bringing new and transformational software solutions to NCR Atleos Banking customers. In this exciting role, you will combine technical program management leadership with people leadership to help NCR Atleos deliver on its vision, enabling clients to meet their strategic objectives. 

The Senior Technical Program Manager works as part of an integrated team within a matrix model, engaging cross-functionally with local and global teams to deliver NCR Atleos solutions to Financial banking clients in North America.

Position Summary & Key Areas of Responsibility

A customer-facing Technical Program Management leadership role, ultimately responsible for program leadership, delivery execution excellence, executive-level communications and governance, with a focus on delivering a high level of client experience throughout the lifecycle of a program or project.

This role is one of the key roles within NCR Atleos Professional Services. It requires a combination of qualities that will enable a successful candidate to lead complex projects and programs, be proactive, set and meet client expectations, and ultimately reflect the service-first culture within NCR Atleos. In this exciting leadership role, you will…

Technical Program Management Leadership

Lead a program/project with a duration of 1-2 years and a matrix cross-functional team size of 10- 25+

Build and maintain relationships with senior executives within our client organizations

Report on delivery status to executives and operational stakeholders

Developing and maintaining integrated project plans

Proactively anticipate issues and risks, and develop and support mitigation plans

Monitor all development and execution activities across all phases of the project

Responsible for driving a governance framework to support communication, risk management and executive dashboard report of the program/project

Identifies resources needed and assigns individual responsibilities.

Effectively applies methodology and enforces project standards.

Prepares for engagement reviews and quality assurance procedures.

Analyzes project profitability, revenue, margins, bill rates and utilization.

Understands basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly.

POSITION QUALIFICATIONS:

B.A. or equivalent. 

8-10 years’ experience in complicated technical programs and project management

Strong focus on program management, leadership, and governance

Experience in the Financial Services Industry/Banking – outsourcing, managed services, application development environments

Strong technical acumen with experience in Hardware, Software, Services, and Professional Services offerings in the IT industry

History of successful team management and leadership.  Helps virtual team members prioritize their workload, manage deadlines, and respond effectively to tasks.

Aggressive self-starter, able to rally team support for process and accountability in a rapidly changing environment. 

Experience working in a matrix organization across functional teams and geographies.  Able to accomplish objectives through influence, vs. reporting structure.

Demonstrates the ability to think strategically, yet can problem-solve and drive tactical execution.

Strong communications and presentation skills to be able to interact with senior-level executives across the company, customers, and prospects.

Proficient computer skills (Word, Excel and PowerPoint) required.

Preferred Qualifications

Technical Program Management Leadership

Solution Management

Product Management

Operations Management

Account Management & P&L Management

Organizational Change Management

Project Management Certification

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.