Wiener Neudorf, Lower Austria, Austria
4 days ago
Technical Sales Support (m/f/d)

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world

This Position reports to:

Service Sales Support Manager


 

Your Role: Own the Challenge

In this role, you will have the opportunity to collaborate with the sales organization, the service team, and customers throughout the entire quotation process by creating technical offers for the products and technologies used. Every day, you will determine costs, prepare final documentation, and serve as a key technical resource in the assigned area. You will showcase your skills by collaborating with the service team to formulate proposals, establish maintenance plans, and monitor internal projects.

Supporting the local sales organization and customers in identifying the most technically suitable and cost-effective solutions. You will create precise technical/commercial offers based on customer specifications and the sales organization's guidelines.

Managing internal coordination for the local service office regarding spare parts management and the creation and tracking of offers and maintenance plans. You will ensure that all processes run efficiently and on time, as agreed.

Maintaining direct contact with customers through various communication channels and working closely with internal departments such as sales, service, order processing, and product management to ensure smooth execution.

Documenting all activities, plans, and follow-ups in the central CRM tool, Salesforce, and ensuring transparent and seamless communication within the organization.

What it takes to Run what runs the world

Technical education at the HTL level (Mechatronics, Electrical Engineering, or Automation Technology) with a commercial background, as well as 1-3 years of professional experience in technical sales support in the field of drive technology.

Very good MS Office skills and proficient use of common MS Office programs.

Experience with the CRM tool Salesforce.

Fluent German (C1) and advanced English (B1) skills

A class B driver's license is desirable.

Personally, you place great value on customer orientation and specialize in cost-conscious thinking and action, initiative, effective communication and representation skills, organizational skills, and teamwork.

Why join our company?

Work-Life Balance – Flexible working models, including flextime and hybrid options, to support your personal and professional life.

Health & Well-being – Access to various health measures, a Global Employee Assistance Program, and a gender-neutral parental leave policy.

Financial Perks – Participation in the Global Employee Shareholder Acquisition Program (ESAP) and meal allowances.

Career Growth – Extensive training opportunities and structured development programs to help you advance.

Inclusive Culture – A dynamic, international work environment that fosters collaboration and innovation.

In accordance with the collective agreement for the electrical and electronics industry in Austria, the minimum salary for this position is € 3.400 gross per month as of May 2025. There is a clear willingness to offer compensation above the collectively agreed minimum salary, depending on qualifications and experience.

More about us

ABB Motion provides pioneering technology, products, solutions and related services to

industrial customers to increase energy efficiency, improve safety and reliability, and maintain precise control over processes. The portfolio includes motors, generators and drives for a wide range of applications in all industrial sectors.

Our Service Division serves customers worldwide by maximizing uptime, extending product life cycle and enhancing the performance and energy efficiency of their electrical motion solutions. The Division is leading the way in digitalization by securely connecting motors and drives, increasing operational uptime and improving efficiency. The services offered make the difference for our customers and partners every day by helping keep their operations running profitably, safely and reliably.

We value people from different backgrounds. Could this be your story? Apply today or visit careers.abb to read more about us and learn about the impact of our solutions across the globe.

#ABBcareers #LI-Hybrid

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.

Run What Runs the World.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #RunsWhatRunstheWorld 

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