Are you a professional looking for an opportunity to expose your skills and grow?
Emerson has an appealing opportunity for you – we are looking for a Technical Sales Representative to join our team.
Based in Cluj Napoca, you will provide best technical support about Fluid Automation Products & Solutions to Customers, Sales Representatives, Business partners and Intermediaries; guarantee a positive Customer Experience managing speedy and knowledgeable responses that solve their problems; applying Company policies.
If this sounds like an appealing job for you, we welcome your application!
In this Role, Your Responsibilities Will Be:
Handle technical enquiries and quotations for entire portfolio: Precision Fluid Control, Industrial Automation, Factory Automation &AFAG
Create, send and track offers (quotations) based on customer request (Input from field sales, Sales Force, mail request, portal request) with an indication of price, delivery time and availability, within Delegation of Authority
Provide support to customers related to solutions and products installed in the field; provide competitor product cross-references;
Provide internal feedback regarding customer concerns, by gathering and analyzing the broad source of information collected through Customer interactions
Detect anomalies and report them; contributes to continuous improvement
Constantly maintain and develop full knowledge of product portfolio; keep update on new products and portfolio evolution: product range evolutions, new products introduction, obsolescence, replacement products
Directly train and support the Customer Support employees of Customer Service to improve product and application knowledge
Ensure that any activity, task and responsibility, as well as all transactions, are managed and performed in full compliance with the Company ITC certification program and with the Quality and Environmental Management System
Who You Are:
You gain insight into customer needs. You research initiatives and try new approaches. You seek out experts and innovators to learn about the impact emerging technologies might have on your business. You provide timely and helpful information to individuals across the organization.
For This Role, You Will Need:
University background or degree in a technical field or equivalent, or relevant experience within the industry
Proficiency in English language (verbal and written)
Good knowledge of Microsoft Office applications (Excel, Work and PowerPoint)
Preferred Qualifications that Set You Apart:
Specific knowledge about Precision Fluid Control, Handling and Feeding, Controls and Software
Minimum of 1 year working experience in a technical/ customer facing role
Knowledge in SAP and/or Salesforce
Our culture and commitment to you :
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.