**Work Schedule** Second Shift (Afternoons) **Environmental Conditions** Office **Job Description** **Position Summary:** Assist in monitoring and inspecting final initiatives and processes to ensure they meet global quality and brand standards. Help find opportunities to improve QA processes for speed testing, enhance test coverage, and catch issues earlier. Offer constructive feedback to management and colleagues to foster continuous improvement of departmental objectives. Help coordinate and expedite the resolution of issues as they occur. **Key Responsibilities:** + Monitor and Inspect Processes: Regularly review and validate final marketing initiatives and assets across print and digital channels (web, email, social, digital ads) to ensure compliance with global quality, brand, and consistency standards. Supervise live campaigns and flag any post-launch discrepancies or issues. + Feedback and Reporting: Provide clear feedback peers to facilitate continuous process improvement within the department. Document and report QA findings clearly with detailed screenshots and issue descriptions to original authors. + Content Quality Assurance: Check for spelling, grammar, formatting, and template accuracy across all results. Perform functional testing on interactive digital assets (landing pages, forms, banners, etc.). + Teamwork: Work closely with development, project management, and other relevant teams to ensure alignment on quality goals and standards. + Test Automation: Develop, implement, and maintain automated test SOPs to improve the efficiency and effectiveness of the QA process. Develop quality processes to be institutionalized across Marketing teams to drive product quality and client happiness. + Continuous Learning: Stay updated with the latest industry trends, tools, and technologies in quality assurance and testing. + Testing tools and Solutions: Use a range of quality testing tools, including AI-powered solutions when suitable, to guarantee results meet high-quality standards, align with requirements, and offer a professional experience for internal collaborators and external customers. + Website & Digital Support: Provide support for defects within in-house web platforms and related environments, including clear documentation and assistance during support critical issues. Collaborate with cross-functional teams to communicate issues and contribute to potential resolutions when possible. + Monitor, identify and fix broken links through Site Improve or similar toolset + Audits marketing websites for quality including flagging expired or out of date content and notifies content or related team. **Minimum Requirements/Qualifications:** + Proven track record to manage and prioritize multiple projects concurrently, ensuring steady progress, on-time delivery, and alignment with internal client expectations and budgets. + Highly developed sense of urgency and dedication to customer happiness + Excellent written and verbal communication skills + Strong interpersonal, communication and problem-solving skills + Experience or knowledge with Adobe Workfront, and Adobe Experience Manager (AEM) + Ability to present and influence key business leaders, and ability to build positive relationships across multiple layers in the organization + Beginner to intermediate knowledge of HTML and CSS, and web hierarchy + Experience using quality assurance testing tools like cross-browser testing, web crawlers for broken link analysis, etc. + Continuous improvement demeanor. **Other Job Requirements:** + Adhere to OHS policies and procedures and ensure a safe and balanced workplace environment + Bachelor's degree (or higher) in a relevant field of Computer Science, Information Technology, Quality Assurance or other related technical fields + Project management or agile certification a plus + 5+ years’ demostrated experience in Marketing and/or Communications or Systems Quality Environment Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.