**Overview** Join our dynamic asset production Hub located serving as a centralized resource for digital content creation projects across markets for a leading pharmaceutical brand. As part of a globally focused team, we prioritize efficiency and automation, empowering individuals to expand their skills in digital marketing and tools. As a Senior Technical Project Manager, you'll collaborate with experienced professionals in a supportive environment, fostering knowledge sharing and growth opportunities. We're on the lookout for a full-time Technical Project Manager to join us immediately. The ideal candidate will possess a minimum of 3+ years of project management experience driving the use of typical industry operating standards. You're committed to delivering excellence and thrive on creating dynamic, user-friendly digital solutions. Continuous learning and knowledge sharing are integral to your professional ethos. If you're eager to contribute to an innovative, creative culture and work with a team focused on achieving success, we want to hear from you. **Responsibilities** • Monitor utilization of team members, flag capacity issues, and work with team leads to plan appropriate workloads. • Work closely with cross-functional teams including developers, QA, creative functions, and regulatory specialists to ensure seamless project delivery. • Assess team competencies and capabilities; collaborate with other PMs and teams leads to plan and manage the suited projects for team members. • Lead and supervise the project lifecycle from inception to conclusion, managing each phase closely with a meticulous attention to detail. • Implement and enforce best practices and operation procedures. • Oversee day-to-day project project operations, including status updates and follow-ups on open tasks/actions. • Maintain active and open communication with all stakeholders, providing timely updates, follow-ups, and reminders. • Act as the conduit for clients and internal teams, facilitating transparent and productive engagement. • Resolve project-related challenges and impediments to ensure project timelines are consistently met. • Evaluate and prioritize Service Level Agreements (SLAs) based on project deadlines and market-specific demands. • Regularly monitor and adjust project costs to align with the actual project scope. • Dedicate time to onboard new joiners. • Proactively identify client needs and expectations to ensure project deliverables meet or exceed these requirements. • Ensure prompt and effective resolution of client issues, concerns, and complaints, maintaining high levels of client satisfaction. • Provide continuous mentoring, guidance, and development opportunities to junior and mid-level project managers, ensuring alignment with company goals; fostering a culture of teamwork and accountability. **Qualifications** • Proficiency in English • Previous experience in the Pharma / Health Care industry is a bonus but not required. • Project Management Experience- minimum of 3 years of hands-on experience in project management. • Proficient in utilizing JIRA or similar project management tools for comprehensive project management, coordinating with Development and QA teams effectively. • Proficient in multitasking and prioritization. • Exhibit self-direction, proactive problem-solving skills, and accountability. • Strong interpersonal and communication skills. • Demonstrated organizational prowess, thoroughness, and motivation, with keen attention to detail • Openness to learning and actively seeking growth opportunities **Additional information** + Generous leave entitlements, including birthday leave, rest day and family care leave. + Office closure for World Mental Health Day 10th October. + Additional Company closure for all 4 major festive Celebrations + Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care. + Life and personal accident insurance and group hospitalization and surgery. + A hybrid working schedule and with Friday disconnects. + Rest Relax & Recharge - office closure last week of December every year. + Phone Allowance