London, United Kingdom
15 hours ago
Technical Programme Manager
Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Technical Programme Manager - Howden World

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries.

Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.

Why work at Howden?

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

What is the role?

As a Technical Programme Manager, you manage the delivery of technical solutions, integrations, and systems as part of strategic Enterprise Architecture initiatives. The ideal candidate will have excellent senior stakeholder management skills and will lead end-to-end IT delivery, aligning and working with third party/consultancy implementers, and internal delivery teams.

Technical delivery management of the migration from Meta Workplace to Microsoft Viva Engage. Leading the development and roll out a common platform to replace a myriad of unconnected intranets, which will support collaboration, internal communication and make it easier for people to do their jobs.

Please note that this is a full-time, permanent position based in our Central London office (133 Houndsditch, EC3A 7DB).

What will you be doing?

Accountable for planning and delivering stakeholder workshops to investigate user requirements, complex problems, or issues and capture key insights.

Engage and collaborate with programme and project managers working on dependent programmes and projects.

Develop and maintain detailed project plans to guide the business and project teams, revising based on changing needs and requirements.

Manage the preparation, documentation, and maintenance of project requirements, including detailed analysis and mapping of business processes.

Oversee and be accountable for the end-to-end project lifecycle for projects.

Monitor and manage key aspects of projects (e.g., resourcing, time, quality, costs, risks, and issues) and ensure resolution of issues and risks.

Compile and submit project status reports to management and wider stakeholder groups.

Produce and maintain project RAID logs.

Deliver high-quality outputs and capabilities to scope, budget, and timeline, with effective stakeholder management at all levels of the business, and ongoing measurement of business benefits.

What are we looking for?

This role requires a collaborative mindset, strong problem-solving skills, and a commitment to continuous improvement.

Strong business and systems analysis and design skills, with the ability to develop strategies and organize tasks.

Excellent documentation, communication (written and verbal), and presentation skills, especially the ability to tailor messages to senior stakeholders and delivery teams.

Ability to develop clear, concise, and compelling storylines for executive presentations.

Experience working in a financial services (ideally insurance) environment.

Strong agile delivery skills (Scrum), ideally with some scaled agile experience and the ability to work in an environment with mixed delivery methodologies (i.e., traditional waterfall, agile, etc.).

Strong IT project and programme management skills, ideally with experience in technical delivery estimation, planning, and management

Good understanding and awareness of IT service management (e.g., ITIL).

Strong skills in delivering in complex IT environments (multi-geography, multi-supplier, outsourced environments) involving geographically distributed delivery teams comprising internal resources, third-party suppliers, and outsourced delivery teams.

What do we offer in return?

A career that you define.

Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.

And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.

Diversity and Inclusion

At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:

Our successes have all come from someone brave enough to try something new

We support each other, in the small everyday moments and the bigger challenges

We are determined to make a positive difference, at work and beyond

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Our sustainability promise

We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

Our successes have all come from someone brave enough to try something new

We support each other in the small everyday moments and the bigger challenges

We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent
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