At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet. _The application window will be open until at least_ **_August 4th, 2025_** _. This opportunity will remain online based on business needs which may be before or after the specified date._ **Area Description:** GFiber is expanding into new markets and the Technical Program Managers (TPMs) play a key part in supporting that expansion strategy. The TPMs at GFiber are responsible for providing project and program management for our Engineering teams. Our Fiber systems leverage cloud-based deployment environments requiring our TPMs to have domain knowledge and application of cloud platforms. **Role Description:** As a Senior Technical Program Manager (TPM), you will work on projects related to Salesforce and Cloud based applications on BSS and OSS, brought forth by the Systems and Tools teams. You’ll launch new programs in response to internal team and customer needs, working from inception to the execution phase while fostering accountability and maintaining an open culture of giving and receiving feedback. You’ll have access to a suite of mobile applications (on both iOS and Android platforms), customer web-based portals, backend systems built on Salesforce, fiber management systems, customer agent and ticketing tools, and object storage services (OSS). Because of the variety of systems and tools you’ll use, you’ll have access to data that you’ll translate into recommendations, action plans, and presentations to internal stakeholders, helping GFiber to deliver projects on time and budget. **In this role, you’ll:** + Launch new programs based on business or customer needs and lead them through the execution phase. + Coordinate technical teams to lead project execution and run sprints for development teams. + Use technical judgment to ensure project delivery, technology reviews, challenge proposals, and build consensus. + Manage geographically distributed teams. + Take accountability for delivering the project deliverables on time and within budget. **At a minimum we’d like you to have:** + Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. + 5 years of experience in Program Management. + 5 years of experience managing and working with cross-functional teams. + Experience in BSS(Salesforce based) or OSS systems (public cloud hosted). **It’s preferred if you have:** + 5 years of experience managing software projects in cloud and backend systems like BSS and OSS. + Solution-oriented mindset demonstrated through previous experience solving technical problems. + Ability to balance multiple projects with competing deadlines. + Knowledge of Billing and payment solutions Zuora/Adyen. The US base salary range for this full-time position is between $185,000 - $203,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process. GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. (https://careers.google.com/privacy-policy/) For more information please refer to our Equal Employment Opportunity Policy (https://careers.google.com/eeo/) and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF) (https://careers.google.com/jobs/dist/legal/EEOC\_KnowYourRights\_10\_20.pdf) . It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form (https://docs.google.com/forms/d/e/1FAIpQLSdssMbqAfgzQyXmBStjjc-OOg64CssJRQf5\_yWGEBClZZrkpw/viewform?resourcekey=0-CxawQc0qPzP7wkZuem4M3A) . Our candidate accommodations team will then connect with you to confidentially discuss your options.