Bellevue, WA, 98005, USA
15 hours ago
Technical Program Manager
Job Description We are seeking two highly capable Program Managers to lead operational alignment and program governance for the SIEM Modernization initiative. These individuals will go beyond traditional project coordination roles by driving the creation of scalable processes, managing operational documentation, and ensuring policy and governance frameworks are in place across the initiative. The ideal candidates are technically fluent, proactive, and hands-on—able to synthesize input from engineers, architects, and security SMEs into actionable artifacts and repeatable processes. Their contributions will directly enable consistent execution, improved operational maturity, and sustained success of the SIEM Modernization effort. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements • 6-8+ years of Technical Program Management work, ideally in a SIEM or Cyber environment. • Own and drive the creation, standardization, and maintenance of program-level documentation, ensuring that operational processes, workflows, standards, and procedures are comprehensive, up to date, and centrally accessible. • Establish and enforce process governance across the SIEM modernization effort, identifying gaps and proactively implementing process improvements to ensure operational readiness and program sustainability. • Ensure effective usage of operational ticketing systems (e.g., JIRA), including configuration, reporting, and workflows that align with the broader delivery and support structure. • Collaborate with technical leads, security SMEs, and delivery stakeholders to gather knowledge and translate it into scalable documentation such as runbooks, intake processes, decision logs, or policy artifacts. • Identify policy gaps that impact the SIEM modernization effort and lead initiatives to update or draft new policies—whether TMO-level or program-specific—driving consensus and managing approvals. • Design and build a SharePoint-based Center of Excellence (CoE) that serves as the centralized hub for knowledge management—containing resources such as services offered, intake forms, operational FAQs, SOPs, SLAs, and policy references. • Develop and manage end-user enablement materials, including training guides, how-to articles, and FAQ documentation to support adoption of new processes, platforms, and services across the security organization. • Proactively support cross-functional program alignment by collaborating with engineering, platform, and security leadership to ensure consistent messaging, shared priorities, and an integrated roadmap. • Operate with a technical mindset—capable of understanding the nuances of security tooling, data pipelines, and SIEM architecture—to effectively bridge communication between business stakeholders and technical teams. • Drive execution and accountability by owning status tracking, risk identification, and mitigation strategies, ensuring consistent and measurable program progress. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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