The Oracle Cloud Infrastructure (OCI) Dedicated Cloud Product Solutions Product Support Engineering team is looking for an experienced and motivated Senior Technical Program Manager (TPM) to spearhead engagement, technical advisement, and relationship management with OCI’s Dedicated Region Cloud @Customer (DRCC) and Oracle Alloy customers. You should be passionate about delivering services to customers while also possessing a deep understanding of strategic business objectives. Customer TPMs must become trusted advisors to the customer, ensuring consistency and quality of deliverables, helping customers deliver their IT strategy, overcoming challenges, and meeting business goals. They must also utilize leading practices for successful Oracle technology and Cloud deployments and operations.

Work is non-routine and very complex, involving the application of advanced technical and business skills in this area of specialization. Leading contributor individually and as a team member, providing direction to others. This role requires experience working within or alongside product management, leadership skills, and strong business judgment.

Minimum Qualifications

7+ years’ experience developing and implementing strategy, then executing against, large cross cutting programs that directly impact customer success. You display a demonstrated ability to think broadly and strategically. You possess a technology background that enables you to understand the complexities of cloud architecture and advise our customers in achieving their cloud infrastructure strategy. You exemplify maturity and judgment, and possess advanced problem solving, negotiation/influence, analytical, and leadership skills. You can work well with senior leaders from our DRCC/Alloy customers and within all of Oracle (from engineering to business) to drive results for core business initiatives. You work well in ambiguity, can work with your team and customers to dive into a problem and create a solution.

Preferred Qualifications

MBA or Master degree in a technical subject area. Hands-on experience with enterprise technical account management. Technical domain knowledge of public cloud technologies and/or distributed systems.