Morgan Stanley

Technical Product Owner- Vice President - Workplace Operations & Support

Profile Description

We’re seeking someone to join our team as Vice President. We are seeking a strategic, data-savvy Product Owner for Enterprise Network Services (ENS) Analytics and Insights team to enable effective development and implementation of advanced analytics solutions and digital tools. This role will own data-driven products that monitors Network and Voice systems and drive strategic enablement of digital capabilities to improve fleet efficiency and reliability. This role requires collaboration across ENS teams and stakeholders to prioritize requirements, transform data into actionable insights, and drive continuous improvements in analytics and initiatives. This role is at the intersection of Data, AI and Product Ownership.

Enterprise_Technology

Enterprise Technology & Services (ETS) delivers shared technology services for Morgan Stanley supporting all business applications and end users. ETS provides capabilities for all stages of Morgan Stanley’s software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications. ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet/internet) in integrated configurations that boost the personal productivity of employees. Application and end user functions are delivered on a scalable, secure, and reliable infrastructure composed of seamlessly integrated datacenter, network, compute, cloud, storage, and database functions.

Enterprise Network Services

Enterprise Network Services Enables Morgan Stanley Business Units and Technology partners with secure, programmable, resilient, highly available network and voice services

Workplace Operations & Support

This is Vice President  position that delivers efficient technical support and ensures smooth operations of the organization's workplace environment for end-users, including hardware, software, and network resources.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

At Morgan Stanley India, we support the Firm’s global businesses, with critical presence across Institutional Securities, Wealth Management, and Investment management, as well as in the Firm’s infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate & Enterprise Services. Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work, there’s ample opportunity to move across the businesses for those who show passion and grit in their work.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…

What you’ll do in the role:

Lead initiatives to equip ENS Analytics and Insights fleet with digital tools, and workflow automation.

Work closely with fleet leadership and broader ENS teams to identify challenges and opportunities for enablement.

Define product vision and strategy in alignment with broader organizational goals, stakeholder requirements, and fleet capabilities.

Lead efforts to facilitate user training, and ensure effective adoption of digital tool within the fleet.

Create and manage roadmaps for Data and Analytics products, with a  focus on operational insights, predictive analytics, and business intelligence.

Translate business requirements into clear user stories with acceptance criteria and business justification to enable effective product backlog management.

Prioritize and deliver features through agile sprints, ensuring stakeholder alignment and value delivery.

Understanding of data pipelines, KPIs, interpret and define technical metrics.

Ensure compliance with industry standards and best practices to achieve greater product performance and customer satisfaction.

What you’ll bring to the role:

Bachelor’s degree in business, Engineering, Data Science, Information Systems, or related field.

12+ Years of experience in product ownership, sound understanding of product lifecycle management at sale.

At least 6 years' relevant experience would generally be expected to find the skills required for this role

Proven experience in delivering critical products leveraging data platforms and visualization tools (e.g., Splunk, Power BI, Tableau, Snowflake).

Deep knowledge of Agile methodologies and product management frameworks.

Problem-solving and decision-making in fast-paced environments.

Exceptional communication skills with ability to work across business, technical, and operational teams.

Familiarity with technical architecture, platforms and emerging technologies.

Ability to translate organizational goals into product, data, or operational strategies.

Ability to manage competing priorities, influence stakeholders, and drive cross-functional execution.                                                                                           

Opportunity to shape andeploy Analytics and AI solutions that drives operational reliability.

Leadership role that will transform operations of a dynamic fleet with critical data-driven products.

Exposure to cross-functional challenges at the convergence of Network and Voice.

Skills Desired:

Proficiency in Python – Programming ability in Python, particularly for analytics, or scripting

Data Analysis and Business Insights – Expertise in analyzing complex datasets and deriving critical business insights to support decision-making.

Networking and Infrastructure Basics – Foundational knowledge of networking concepts and infrastructure, experience working  with network monitoring tools or infrastructure platforms.

Delivering business value with AIML solutions. Experience with GenAI and related products

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.