Join the Cisco Email Threat Defense team and secure millions of users across the world. As part of The Detections Group, you will work at the core of the product, developing solutions for e-mail analysis, varying from simple fast methods up to state-of-the art ML systems using Generative AI models. You will have the opportunity to work in a highly collaborative work culture that cultivates team self-empowerment, self-organization, and decision-making. You will be part of an established organization that thrives in the security industry. In this highly visible role, you will collaborate with our customers, internal partners, and delivery teams to analyze market problems and build prioritized backlogs. In cooperation with data science and engineering teams you will define and deliver innovative security solutions.Your Impact Collect customer requests and prioritize based on available data Connect with Product Management to align on the product strategy Connect with support teams, collect, and organize data about customer issues Work closely with Detections group Engineers and Data Scientists to identify next top-priority work items Attend planning sessions and provide inputs from the product and customer perspective Communicate plans and progress to other Product Owners, Program Managers and Product Managers, contribute to release notes Manage dependencies to other internal and external groups Perform data analysis to help the team make data-driven prioritization decisions Attend customer calls to seek customer feedback, help run Beta programs, track feature requests Bring insights about emerging e-mail threats by following security related blogs and articles Minimum Qualifications: 4+ years’ experience working with software development teams as one of the following roles or similar: Product Owner, Business Analyst, Product Analyst, Product Manager Experience with at least one analytical tool (e.g., Amazon RedShift, Databricks, Tableau) and using data to drive decisions Proficient English Preferred Qualifications: BS or Advanced degree (preferred) in Computer Science, Statistics, Mathematics, OR equivalent experience in the computer security field Security industry experience Knowledge of e-mail standards and protocols Knowledge of secure development practices Experience working in an Agile/Lean software environment Experience in leading process improvement efforts Experience in threat research, threat intelligence, malware reverse engineering, studying indicators of compromise, etc. Demonstrates initiative and competence; supports and encourages positive working behaviors in others #WeAreCisco
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!