Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
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About the Team
Do you believe that a truly great Search user experience is built on a foundation of rock-solid reliability and speed? At Workday, we know that every action taken within our platform is a moment of trust. This is a pivotal opportunity to join the Workday Search team that safeguards that trust, ensuring our search experience is not just powerful, but exceptionally fast, stable, and dependable for every user, every time.Our team promotes Workday’s core values with ‘Employees’ being the first of them. This is why we offer flexible work schedules, empower you to follow your desired career path & achieve professional and personal goals, encourage work-life balance and wellbeing, and are proud to champion equal opportunities for everyone. Our goal is to build an environment where you can truly be yourself, your opinions are valued, and you can lead ambitious and sophisticated initiatives with fun and caring Workmates.
About the Role
This is a critical role where you will be entrusted with the stability and reliability of our search endpoint, a cornerstone of the Workday customer and user experience. You will be the product lead responsible for ensuring our search functionality is unfailingly reliable. The stability of this core service directly impacts customer happiness and their ability to efficiently use the full power of the Workday platform. In this position, you will forge close partnerships with key organizations across Workday, including search client-side engineering, infrastructure, and customer support.
ResponsibilitiesLead the preparation and delivery of a high performing and efficient search backendDemonstrate customer empathy, connect with customers (internal and external) effectively, and assist in driving successful implementationsDrive product requirements and development for service improvements that contribute to platform objectivesClearly define and communicate product requirements in Confluence and JIRAAnalyze data to establish, monitor, and measure success metricsPrioritize features, bugs, and partner with engineering to lead remediation and release processWork collaboratively with sophisticated multi-disciplinary teams across all functions of the organization to ensure successful product development and launchUnderstand the overall Workday product portfolio and customers to create strategic solutions that drive internal and customer valueReview and provide constructive feedback on technical aspects of the productMaintain high team morale, excitement, and momentumAbout You
Basic Qualifications
Education in a technical field such as computer science or equivalentOver 6 years of experience, including 3+ years in technical product management leading a technical productA strong technical background with the ability to understand and articulate the architecture of sophisticated, distributed backend systems like a search service.Experience in successfully delivering platform or backend systemsOther QualificationsAbility to learn quickly in a fast-paced team including highly technical areasAbility to handle interpersonal relationships judiciously and professionallyExcellent oral and written communication skills, including comfort with communication with senior leadershipAbility to think about problems from different perspectives and leverage data driven analysis to drive roadmap development and prioritizationTechnical understanding of cross-platform UX development - desktop, mobile, and team-collaboration appsAbility to build and publish reports using performance monitoring tools
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!