Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. 

As a Product Director of Technical Product Management within in Total Rewards - Employee Experience you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. 

The team is focused across the Total Rewards landscape for our global employees, which covers across Compensation, Benefits, and Wellness offerings. 

As a core leader, you are responsible for the partnering and delivering across the ecosystem to develop strategies and deliver outcomes enabled by Agentic AI and deep integrations within the firm and with our external partners that bring to life, a best-in-class employee experience for how employees globally understand and interact with their Total Rewards employee offering.

Job responsibilities 

Define and oversees the product roadmap, vision, development, execution, risk management, and business growth targets with a focus on technical product management, including connecting data to agents, building and implementing AI agents, and delivering complex integrations that deliver best-in-class employee experience.  Leads the product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives Owns product performance and is accountable for investing in enhancements to achieve business objectives Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation Identifies and implements patterns of agentic systems, tools, and complex integrations that drive omni-channel experiences which enable employees to save time, experience less friction, and be treated as customers with exceptional personalization.  Serve as the evangelist for the product vision across the firm and engage stakeholders across the Firm and demonstrate clarity, experience, and criticality of the product. Autonomously drive cross-functional initiatives without direct authority, pioneering new capabilities and related experience reimagination. 

Required qualifications, capabilities, and skills 

8+ years of experience or equivalent expertise delivering products, projects, or technology applications Extensive knowledge of the product development life cycle, technical design, and data analytics Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience driving change within organizations and managing stakeholders across multiple functions Experience owning a suite of product features Experience driving cross-functional product initiatives  Experience working with UX, engineering and data science teams  Experience building product requirement documents and defining/measuring product metrics Track record of large customer impact in a complex product space 

Preferred qualifications, capabilities, and skills 

Recognized thought leader within a related field Experience in high-volume, high-impact B2C or B2B sectors, including Financial Services or other highly regulated industries Strong complex data acumen Hands-on experience with LLM architecture, prompt engineering, RAG pipelines, API/middleware orchestration and integration best practices.  Experience building or using LLM powered Agentic solutions. Expertise in AI product design and overall AI lifecycle, spanning from data discovery, data processing, model development, model deployment, and model monitoring