Job Title: Technical Product Advisor with Hungarian – 100% Remote Job Description **Your responsibilities** + Handle customer inquiries: e-mails and phone calls. + Support individual (B2C) and business customers (B2B). + Deal with the following topics: complaints, inquiries regarding post-warranty repairs, and technical issues. + Explain non-technical customers how electronics devices work, what is inside the device. + Communicate in a friendly, professional, and customer-focused manner to care about the quality of the service. + Input data, write quickly and clearly. **Our requirements** + Fluent Hungarian (C1/C2) and very good English (B2/C1) – both written and spoken. + Technical understanding – interest or knowledge of how electronic devices work. + Ability to deal with challenging or disappointed customers in a calm way. + Team player, adaptable, and quality-focused with good IT tool skills. + Experience in customer service (individual / business customers). **Optional** + Interest in a new technology and electronics trends. **What we offer** + Work at home (100% remote from Poland) and IT devices. + Stable employment contract for full-time position. + Dedicated training - we will teach you everything. + Quick start: October 2025. + Development opportunities (Concentrix Academy for the future Team Leaders). + Language online classes for free (Polish and English). + An access to the unlimited courses (Concentrix University, LinkedIn Learning). + Private medical healthcare, and life insurance. + Multisport card (access to gym, swimming pool and many more) or MyBenefit vouchers (top brands). + Competitions with attractive awards. + Be The Best recognition program to appreciate your attitudes and skills. + Work with Friends and Earn: referral campaign with financial bonuses. Location: POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13 Language Requirements: Hungarian (Required) Time Type: **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**