We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? 

Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.

In this position... 

Ford Secure is seeking a highly motivated Technical Operations Analyst to play a critical role in our mission to give Ford customers peace of mind and actively combat vehicle crime. By making Ford vehicles the least attractive target for thieves, we aim to lead the industry in vehicle security and stolen vehicle recovery.

As a Technical Operations Analyst, you will be at the forefront of our efforts, responsible for investigating and resolving complex technical issues, optimizing triaging workflows, and providing essential support for data requests and vehicle tracking processes. This role offers a unique opportunity to directly impact the effectiveness of our vehicle security solutions and contribute to the swift recovery of stolen vehicles.