Technical Operation Engineer **General Information** Req # WD00084756 Career area: Information Technology Country/Region: Malaysia State: Selangor City: Petaling Jaya Date: Monday, July 21, 2025 Working time: Full-time **Additional Locations** : * Malaysia - Selangor - Petaling Jaya **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** + Key ResponsibilitiesSystem Monitoring and Maintenance + Continuously monitor system health and performance using tools like ELK, Prometheus, and Grafana. + Perform regular maintenance to ensure system stability and high availability. + Proactively identify and resolve technical issues to minimize downtime.Incident Management + Respond swiftly to system incidents and outages, leading resolution efforts. + Conduct root cause analysis and implement preventive measures. + Document incident reports and post-mortem analyses for continuous improvement.Infrastructure Optimization + Analyze performance metrics to identify areas for improvement. + Implement strategies to enhance system efficiency, scalability, and reliability. + Collaborate with cross-functional teams to integrate new technologies and upgrades.Automation and Scripting + Develop and maintain scripts and automation tools to streamline operations. + Implement automation solutions to reduce manual intervention and errors.Security and Compliance + Ensure adherence to industry best practices and regulatory standards. + Participate in security audits and apply necessary patches and updates. + Stay informed about emerging security threats and proactively mitigate risks.Support and Collaboration + Provide technical support to internal teams and external stakeholders. + Collaborate with development, QA, and engineering teams to align operations with business goals. + Participate in on-call rotations to support critical systems 24/7. Required Skills and Qualifications + Development Background: Proficient in Java, Spring Boot, and Spring Cloud. + Messaging Systems: Basic knowledge of Kafka, RabbitMQ. + Caching & Data Stores: Familiarity with Redis. + Databases: Preference for NoSQL databases like ElasticSearch, MongoDB; strong understanding of relational databases such as MySQL and PostgreSQL. + Monitoring Tools: Hands-on experience with ELK Stack, Prometheus, Grafana. + Infrastructure Knowledge: Basic understanding of Nginx, DNS, Kubernetes. + Soft Skills: Strong problem-solving abilities, excellent communication, and a collaborative mindset. **Additional Locations** : * Malaysia - Selangor - Petaling Jaya * Malaysia * Malaysia - Selangor * Malaysia - Selangor - Petaling Jaya