Job Description

Job Title: Technical Manager Analytics and Business Intelligence Platform

Location: Corporate

Department: Information Technology

The Technical Manager for Analytics and Business Intelligence Platform plays a critical leadership role in unlocking the power of data at Wawa. This is a high-impact opportunity to shape the future of analytics by delivering cutting-edge platforms and solutions that empower teams across the business to make fast, informed decisions.

In this role, you’ll lead the charge in driving the full analytics lifecycle — from data capture and transformation to advanced reporting, dashboards, and actionable insights. You’ll work at the intersection of technology and business, partnering with leaders across the organization to deliver reliable, scalable analytics solutions that fuel growth, innovation, and operational excellence.

Your mission: deliver trusted data, elevate analytics capabilities, and ensure seamless platform performance and governance — all while leading a talented technical team and pushing the boundaries of what’s possible with business intelligence at Wawa.

If you’re a hands-on leader with a passion for data, technology, and delivering business value, this role offers the chance to make a real impact at an enterprise level.

Primary Responsibilities

Lead the design, delivery, and evolution of Wawa’s analytics platforms, ensuring high availability, scalability, and cost efficiency.Partner with business leaders to identify critical KPIs, create visualizations, and deliver actionable insights.Ensure platform governance, data integrity, and security compliance.Oversee integration of analytics platforms with enterprise systems and manage sunsetting of outdated tools.Provide hands-on leadership in data analysis, platform optimization, and issue resolution.Mentor and develop high-performing analytics team; foster innovation and collaboration.Manage vendor relationships and key projects from inception to delivery.Collaborate with Cloud, Security, and Infrastructure teams on capacity, performance, and risk management.Establish production support standards, proactively resolve platform issues, and manage escalations.

Essential Functions:

Exhibit Wawa values and a high degree of professionalism and confidentialityHandle multiple priorities simultaneously and work collaboratively with cross-functional teamsAbility to be hands on and create or analyze comprehensive reportsEstablish and maintain a positive environment, Drive creativity, and teamwork

Basic Qualifications:

Bachelor’s degree in information technology or engineering field preferredExperience in managing, and implementing 7x24x365 e-commerce analytics offeringMinimum of 12 years previous working experience in IT with 10+ years of experience in BI/Analytics Tech delivery and managing 3-4 BI leadsExperience in working with and managing teams that are both local and globalHands-on experience in MicroStrategy, Tableau, Power BI, SAP Analytics Cloud and AI driven analytics tools are highly preferredKnowledge of Cloud Data platform, and Business Intelligence tools and solutions strongly preferredStrong knowledge of Enterprise Data Warehousing, Data Analytics and Data Governance requiredKnowledge of Wawa stores or retail/e-commerce business flows and operations are beneficialPrior applications development experience leveraging a software development lifecycle methodology is a must

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.