About Chubb

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.

 

About Chubb India

At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow

With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.

We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.

Position Details

Job Title: Technical Lead Function/Department: Technology Location: Hyderabad – Work From Office Employment Type: Full-time Reports To: SureshBabu Talasila

 

Key Objective                                                                                                                                                                                       

Chubb’s Infrastructure organization has responsibility for the coordination, development and support of all activities related to the production, operations and engineering of Chubb’s core infrastructure including data centers, voice and data networking solutions, messaging/mail, mainframe, servers, databases, wireless technologies and associated end user computing, services and support.   

Major Responsbilities                                                                                                                                                                

This position is responsible for providing management oversight and coordination of IT operational activities for Chubb’s 

Infrastructure as it relates to job scheduling, AUTOSYS Systems analysis, design and administration. Specifically, the AUTOSYS Lead Administrator will have accountability for managing people resources within the Technology Operating Center.  The candidate in this role will be accountable to:

Provide oversight and direction on issue management and the development of processes and procedures to ensure effective support coordination and tracking of these activities across the broader team Provide application and system support for several internal departments. Develop Autosys training program and implement process to train developers, admin, scheduling, and operations staff. Create and manage UNIX and Windows directories and files for application groups. Create and maintain UNIX ACL and set up security for application teams. Create UNIX and Windows scripts that call various executables and utilities. Proactively identify, troubleshoot, and correct production and non-production issues in batch, scripts, and application before they occur. Serve as Technical Architect tasked with the business goal to upgrade Autosys and its components in two different environments running Windows and Linux OS and Oracle and MSSQL across physical, virtualized, and cloud environments. Plan and implement Technical Solution, Architectural Needs, Upgrade Considerations, Cutover Plan, Users Training Requirements and Upgrade Autosys and its component from 11.3.6 SP8 to R12.1 including conversion from Windows to Linux and SQL DB to Oracle DB. Develop and maintain documentation and standards for CA Autosys for UNIX and Windows users.  Build relationships with internal technical & business stakeholders, and external vendors and take ownership of resolution engaging all key stakeholders

 

In addition to the above, the Incident Lead Manager will be working closely various Infrastructure Managers/Leaders within North America and EMEA in bringing resolution to high Priority/Severity tickets/issues. Further responsibilities include providing expertise in technology support and analysis from an incident perspective, as it relates to day to day business functions, project coordination for infrastructure deployments, vendor partner activities, communication development for operational related activities, and driving resolution to infrastructure related issues impacting the end user community.   

This role requires being proficient with the Service Now ITSM tool.

The following are additional key responsibilities. Within each of these functions, the candidate will work closely with North America Infrastructure Managers in accordance with the associated governance processes. 

Technology Support 

Is a member of the Batch Scheduling Group within the Technology Operating Center.  Familiar with various technology platforms including Mainframe, Open Systems, Windows and Linux Familiar with architecture of On-Prem as well Cloud Infrastructure processing.  Dealing with High Priority issues on a day to day basis and learning from each.  Interaction with appropriate vendor partners ensuring awareness of new feature/functionality is reviewed and implemented as required.

Compliance 

Accountable for adhering to compliance and audit related needs.

Service Excellence 

Accountability for ensuring IT service delivery restoration in a timely manner.  Participant in clear, concise communication and providing management with necessary updates in a timely manner.  Evaluates service reports and proactively identifies and pursues required corrective actions in problem areas. 

IT Partnership 

Leverages the broader IT organization to communicate and deliver business value.  Facilitates business discussions that position IT to meet the on-going needs of business partners. 

 

 

Qualifications:

Bachelor’s degree or equivalent experience.   IT professional with 3-5 years of broad infrastructure, operational, compliance and/or security experience. Experience with project management and/or business analysis skills. Strong interpersonal skills with demonstrated commitment to providing superior customer service. Good verbal and written communication skills required. Action and closure oriented; results driven (this is critical).Advanced organizational skills including the ability to perform various activities concurrently. The ability to develop and maintain strong relationships throughout the organization. Ability to work independently while demonstrating strong collaboration skills in a team environment. Ability to independently plan, manage and complete all aspects of assigned projects, delegating where appropriate. Insurance/Business acumen. Experience with Cloud infrastructure and platforms will be an asset. ITIL experience/certification beneficial. 

 

Why Chubb?

Join Chubb to be part of a leading global insurance company!

Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results.

Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellenceA Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding resultsStart-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matterGrowth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment

Employee Benefits

Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment. Our benefits include:

Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their financesUpskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs.Health and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits.

Application Process

Our recruitment process is designed to be transparent, and inclusive.

Step 1: Submit your application via the Chubb Careers Portal.Step 2: Engage with our recruitment team for an initial discussion.Step 3: Participate in HackerRank assessments/technical/functional interviews and assessments (if applicable).Step 4: Final interaction with Chubb leadership.

Join Us

With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey.

Apply Now: Chubb External Careers