Technical Lead
SAP
**We help the world run better**
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
**SUMMARY AND ROLE INFORMATION**
SAP Customer Experience (CX) solutions empower organizations to deliver omnichannel customer engagement and commerce through real-time, contextual customer insights. These solutions are designed to elevate the customer journey—making it more personalized, impactful, and relevant—while enabling the seamless sale of products, services, and digital content across a wide range of channels, touchpoints, and devices.
At the heart of SAP CX lies the **SAP CX Commerce** solution, a robust business-to-consumer platform tailored for specialty retail and direct-to-consumer businesses. Known for its low total cost of ownership, it supports a mobile-first, cross-channel, in-store experience and offers flexible deployment through customized or headless APIs and microservices. The platform also includes advanced features such as AI-powered merchandising and digital category management, ensuring a consistent, high-quality user experience across devices—including mobile apps.
We are a large, yet agile and action-driven team with a bold vision: to build the industry's leading commerce solution portfolio. We value expansive thinking, constant collaboration, and a culture of learning by doing and continuous improvement.
We are currently looking for a **dedicated and hands-on Technical Lead** to join our SAP CX Commerce team. In this role, you will guide the design and implementation of our next-generation, microservices-based, AI-enhanced commerce solution.
As a member of the Agile development team, you will:
+ Champion innovation and advocate for change within the Agile development team.
+ Design, develop, and enhance the SAP CX Commerce product using cloud-native technologies such as API-first design, Kubernetes, and CI/CD.
+ Take full ownership of features from initial design through development, deployment, and performance in production.
+ Collaborate with tech leads and product managers to align technical solutions with the overall product vision and architecture.
+ Maintain high code quality by following best practices, leveraging design patterns, and implementing automated testing.
+ Actively address non-functional requirements like performance, security, integration, migration, and compatibility.
+ Participate in operational responsibilities, including deployment, monitoring, telemetry, maintenance, and incident management in collaboration with the **DevOps Team.**
+ Explore new and emerging technologies to drive innovation and business value, while sharing insights internally and through customer interactions.
+ Create and maintain technical documentation and contribute to customer-facing materials with the user assistance team.
**EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES**
+ Bachelor's or Master's degree in Computer Science or a related technical field, with 8 years of professional software development experience.
+ Proven experience in senior roles such as Principal/Staff Developer, Architect, or Development Lead.
+ Strong background in building large-scale applications and complex systems, with production deployment experience in distributed teams.
+ Expertise in Java or other JVM-based languages, particularly with Spring Boot and microservices architecture.
+ Experience in front-end development using Progressive Web App (PWA) frameworks such as Angular and TypeScript.
+ Hands-on experience with at least one major cloud provider (Azure, AWS, or GCP) and related cloud-native services.
+ Skilled in containerization and orchestration technologies like Kubernetes and Docker.
+ Familiarity with automation, high availability, and resilience in distributed cloud-native systems.
+ Proficient with version control and CI/CD tools such as git, GitHub, and Jenkins; personal GitHub projects are a plus.
+ Strong English communication and presentation skills, with knowledge of B2B/B2C concepts considered an advantage.
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com .
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the **SAP Referral Policy** . Specific conditions may apply for roles in Vocational Training.
**EOE AA M/F/Vet/Disability:**
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 125900 - 214300(CAD) CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: www.SAPNorthAmericaBenefits.com .
Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.
Requisition ID: 429657 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: \#LI-Hybrid
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