Mumbai RCP, India
7 days ago
Technical Helpdesk Executive ( 81434422 )
Posted Date :

27 Nov 2024

Function/Business Area :

Customer Service

Location :

Mumbai RCP

Job Responsibilities :

1.The purpose of the role is to provide resolution for any technical
issues faced by the homecare technicians (Home Connect or Home Assist)
during their visit to the customer premises for FTTx installation and
Services.
2.Advisor shall be responsible for raising and resolving complaints for
the customer frontend teams

Education Requirement :

B.E/ B.Tech in IT

Experience Requirement :

2 - 3 years

Skills & Competencies :

1.Technical Skills
2.Ability to understand & explain problems & solutions
3.Good communication & Interpersonal skills.

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