At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewThe Software Enterprise Deployment and Integration team is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems, and Mobile Data Computing, among other offerings.
Job Description
Responsibilities of the Technical Education Specialist include but are not limited to:
Teaching and instructing agency customers/end users and staff on the use and operating methods of complex software products and services
Conducting on-site training for Motorola Spillman software and designated third-party software
Presenting training using various classroom methods, including lectures, flip charts, online projection, etc.
Completing department-required reports within set standards
Managing communication with customer contact(s) related to the training schedule
Coordinating customer (agency) information between trainers
Operates under supervision from the Customer Education Lead
Relying on instructions and pre-established guidelines to perform the functions of the job
This role requires more than 75% extensive travel to customer site locations in the US. This position is open to all US States remotely.
Qualifications:
High School Diploma or equivalent1+ years of experience working with Motorola Flex ProductMust have a valid Drivers LicenseExperience with Motorola Flex Administration preferredThis position is subject to working in high-security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy." It, therefore, requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.#LI-MM1
Basic RequirementsHigh School Diploma or equivalent1+ years of experience working with public safety productsMust be able to obtain background clearance as required by a government customer
Travel RequirementsOver 75%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus PlansMedical, Dental, Vision benefits401K10 Paid HolidaysGenerous Paid Time Off PackagesEmployee Stock Purchase PlanPaid Parental & Family Leaveand more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.