Technical Delivery Manager

Delivery Manager I

 

 

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

 

You Are:

We are looking for a seasoned Technical Delivery Manager to lead large-scale mobile engineering engagements executed on an Agile Scrum methodology. The ideal candidate will have a strong background in microservices, iOS/Android app development, and cloud services, with a proven ability to drive end-to-end delivery, ensure production stability, and support business growth.

 

The opportunity:

·       End-to-End Delivery Management: Lead cross-functional teams to deliver mobile and backend solutions across iOS, Android, microservices, development background in C# .Net or Java

·       Client Engagement & Communication: Act as the primary point of contact for clients and stakeholders; ensure alignment of delivery with business objectives.

·       Work with customer and UST Leads on a daily basis, reviewing the daily progress of the engagement, suggest course corrections, bring in innovative ideas, mitigate risks and issues.

·       Prepare customer status reports and present it on a weekly, monthly and quarterly basis.

·       Develop and track metrics/KPIs to detect the project health and trends and drive corrective measures

·       Should be able to articulate the business outcome delivered to the customer.

·       Technical Leadership: Provide direction on architecture, development standards, and best practices across mobile and backend teams.

·       Cloud Enablement: Oversee design and delivery of solutions on cloud platforms (AWS, Azure, or GCP), including infrastructure planning and scalability.

 

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

 

What you need:

·       10+ years of experience in software development and delivery; 5+ years in a technical delivery or engineering management role.

·       Strong technical expertise in Java Spring boot microservices, or C# .Net

·       Hands-on experience with native iOS (Swift) and Android (Kotlin/Java) app development.

·       Deep understanding of cloud platforms – preferably AWS, with exposure to serverless, containerization, and cost optimization.

·       Experience in production support, incident management, and driving SLA adherence.

·       Proven track record in client engagement, portfolio growth, and business development.

·       Strong interpersonal, communication, and stakeholder management skills.

·       Preferred Qualifications:

·       Prior experience in the telecom domain would be a plus.

·       Exposure to observability tools (e.g., Splunk, Dynatrace) and mobile release management tools (e.g., App Store, Firebase).

 

 

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Washington

Compensation Range: $118,000-$177,000

 

 

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

 

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters belonging, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

 

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

 

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

 

 

 

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