Bangalore, Karnataka, IN
21 hours ago
Technical Debt Project Manager
Job Title\: Technical Debt Project Manager 

Location – Bangalore

Experience 5-7 yrs

Position Summary\:

We are seeking a proactive and analytical Technical Debt Project Manager  to oversee the health, cost, and strategic alignment of the IT portfolio supporting our Sales, Marketing & Customer Support (SM&CS) functions. This role is responsible for reporting on portfolio size and Total Cost of Ownership (TCO), ensuring each asset in the CMDB has a clear strategy, and supporting domain owners in maintaining a fit-for-purpose IT landscape. The role also plays a key part in identifying and reducing shadow IT across global and local operations, eliminating Cyber Security risks.

Key Responsibilities\:Portfolio Oversight & ReportingMaintain an accurate and up-to-date view of the SM&CS IT portfolio, including applications, platforms, and tools.Report regularly on portfolio size, TCO, tech debt reduction (portfolio fitness) and asset utilization using Tableau dashboards.Track and communicate portfolio trends, risks, and opportunities to senior stakeholders.Strategic Asset ManagementEnsure each asset in the CMDB has a defined strategy (Tolerate, Invest, Migrate, Eliminate) based on the Gartner TIME framework or equivalent.Collaborate with domain owners to assess portfolio fitness and identify rationalization opportunities.Collaborate with Cyber Security to assess portfolio vulnerabilities.Governance & Shadow IT ControlPartner with global and local teams to identify and mitigate shadow IT risks.Promote adherence to IT governance standards and ensure alignment with DCR Architect Director, Cyber Security & Data Risk Leader.Facilitate regular reviews with domain owners to validate asset ownership, compliance, and strategic fit.Stakeholder EngagementOperate effectively in a matrixed organization, coordinating with business, IT, and regional teams.Prepare and deliver executive presentations to communicate portfolio insights and strategic recommendations.Required Qualifications\:Hard Skills\:Strong IT culture and understanding of enterprise systems in Sales, Marketing, and Customer Support domains.Experience with IT asset lifecycle management and CMDB governance.Proficiency in BI tools such as Tableau or Power BI for dashboard creation and data storytelling.Understanding of the Gartner TIME framework or similar methodologies for application portfolio management.Familiarity with tools like ServiceNow or other ITFM/CMDB platforms and LeanIX (EA tool).Soft Skills\:Comfortable navigating matrixed, global organizations with multiple stakeholders.Excellent communication and executive presentation skills.Strong analytical mindset with the ability to synthesize complex data into actionable insights.Collaborative, structured, and results-oriented approach to problem-solving.Preferred Qualifications\:Bachelor’s or Master’s degree in Information Systems, Business, or Engineering.Certifications such as ITIL, TOGAF, or PMP are a plus.Experience in large-scale IT transformation or digital enablement projects in a B2B or industrial context.Why Join Us?Be a key player in shaping the digital future of customer-facing functions.Work in a dynamic, purpose-driven organization committed to innovation and sustainability.Collaborate with global teams and access world-class learning and development opportunities.
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