Technical Consultant (TAM) - AMAZON Web Services, Korea , Retail/CPG industry
Amazon
Description
Do you want to help large companies succeed with cloud technology? As a Technical Consultant (Technical Account Manager) at AWS, you will guide enterprise customers in their journey to the cloud. You will be their main technical advisor, helping them use AWS cloud services effectively and safely. You will work closely with business leaders to understand their goals and show them how AWS can help achieve these goals. This role combines technical knowledge with business understanding to help customers make smart technology decisions.
Key job responsibilities
* Build long-term plans with customers to help them use AWS cloud successfully
* Guide customers on how to make their AWS systems secure and efficient
* Lead regular reviews of customers' AWS environments and suggest improvements
* Help customers prepare for launching important new projects
* Meet with customer leaders to discuss cloud strategy and plans
* Share successful solutions and best practices across different customers
* Work with AWS service teams to address customer needs
* Create strong relationships with customer technical and business teams
* Help customers adopt new AWS services that can improve their business
* Guide customers in building secure and reliable cloud systems
A day in the life
Your day starts with reviewing your customers' cloud plans. During the morning, you might lead a technical planning session with one customer about their upcoming project. In the afternoon, you join a strategy meeting with another customer's leadership team. Between meetings, you work on improvement plans, review AWS systems for optimization, and connect with AWS technical teams to discuss solutions. Throughout the day, you'll have opportunities to learn about new AWS services to better help your customers succeed.
About the team
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic Qualifications
- Minimum of 7 years of experience in IT system architecture, implementation, operations, and consulting, with a focus on distributed applications.
- Must have experience working directly with enterprise customers in a technical advisory or consulting role, including customer-facing activities such as presenting technical solutions, leading technical discussions, and building trusted relationships with business stakeholders.
Preferred Qualifications
- Technical experience in at least three of these areas: cloud computing systems, data storage solutions, network management, content delivery networks (CDN), database operations, DevOps practices, data analytics, security systems, building software applications.
- Native Korean speaker with business English proficiency (equivalent to IELTS score of 6.0 or higher) for internal AWS communication, including ability to participate in technical discussions, write documentation, understand team meetings, and collaborate effectively with global AWS teams.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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