Technical Consultant **Overview of Job Function:** Technical Consultant is primarily focused on building and maintaining environments used by our project teams and customers using Verint’s Engagement Management product suite in markets around the world **Principal Duties and Essential Responsibilities:** + Install and configure Verint Engagement Management applications for our project teams. + Work with clients to create best technical environment for the implementations + Process re-engineering + Facilitate stakeholder meetings + Participate in technical workshops with Verint’s customers and project teams. + Take ownership of the technical issues that need to be resolved to ensure a successful customer delivery. **Minimum Requirements:** + Six plus years of experience in Information Technology. + Three plus years’ experience in Systems Engineering, Application Architecture or Integration Design + Bachelor’s Degree, in Computer Science or related field. + Strong experience in application server administration (Weblogic and JBOSS preferred). + Strong understanding of Linux navigation with a general understanding of administering the OS (e.g. package deployments, monitoring, etc.). + Experience of working with and deploying customer service software solutions (CRM, case management, agent desktop, KM, chat, etc.). + Experience Installing 3 rd party applications + Troubleshooting deployments + Strong Linux experience + Scripting experience (e.g. shell, ant, groovy, python) + Web server install and configuration (Apache preferred) + Ability to communicate effectively with people from a variety of backgrounds and at all levels of an organization. + Successful completion of Verint background screening process including, but not limited to, employment verifications, criminal search, OFAC, and SS verification; PREFERRED REQUIREMENTS + Strong experience working in technical roles within solutions delivery. + Monitoring key performance metrics + Database (general administration, SQL)