Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for performing commoditized activities which may include monitoring, managing events, servicing requests, and engineering. Key responsibilities may include assisting with network, systems, applications, access requests, and production support or security engineering.

Responsibilities:

Monitors all installed systems and infrastructure to ensure the highest levels of availability within a technical domainManages and prioritizes assigned tasks, executes procedures reliably, responds with urgency, and escalates issues appropriately to senior team membersOpens triage bridge lines and updates bridge boards, engaging teams as requiredMaintains solutions that align to security, redundancy, and archiving of blueprints and strategiesOwns event management and fulfilment items such as password resets and reporting requestsSupports client onboarding by familiarizing new clients with technology products and services as quickly and easily as possibleWrites and maintains documentation such as scripts and instructions and supports change activities

Skills:

AdaptabilityAnalytical ThinkingCollaborationProduction SupportResult OrientationAutomationInfluenceInnovative ThinkingSolution Delivery ProcessSolution DesignBusiness AcumenDevOps PracticesProject ManagementRisk ManagementStakeholder Management

Required Background:

Must be a Year Up intern with Bank of America

Shift:

1st shift (United States of America)

Hours Per Week: 

40