Technical Analyst II - GBS IND Hyderabad, India **Job Description:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. **Process Overview** The COO organization enables business delivery on all COO functions including strategy, Workspace management, workforce governance, employee engagement, risk management, portfolio governance and integrated reporting. Additionally, the team also provides support on enhanced approvals for resource requisitions, campus hiring program and global mobility. **Job Description** The individual will be a part of the Risk function for APS&E and will be responsible for pro-active risk management and for promoting a risk aware culture across APS&E teams. The role will involve encouraging delivery teams to identify potential risks, debating and reviewing their remediation plans, tracking their progress and monitoring sustenance of the actions taken. The role will also involve performing periodic spot checks, mock audits and QA checks to identify potential risks and enable their remediation in a pro-active manner. He / She will be required to build strong partnership with various risk related stake holders (BCMR, Migrations, COR, Business Continuity team etc.) both within GBS as well as in Global teams. The role will be required to represent GBS in Global Audit/ RII/ SII related remediation initiatives. The role will also be required to perform other risk related activities for GBS owned and aligned processes. **Responsibilities** + Drive Risk Culture + Risk Champion for APS&E + QA and PARCM implementation for APS&E + Ensure accuracy and completeness of PARCM inventory + Drive resolution of the PARCM inventory exceptions + Perform spot checks and risk assessments for key themes in APS&E + Interface with GBS partners: BCMR, COR, GBCR, Migrations + Interface with APS&E FLU Risk partners + Represent GBS in Global Audit/ RIAI/ SIAI remediation + Prepare and present Process Health and Risk dashboards for APS&E Mgmt + Drive periodic routines for Risk program governance **Requirements** **Education:** B.E. / B. Tech/M.E. /M.Tech/B.Sc./M.Sc./BCA/MCA(prefer IT/CS specialization) **Certifications, If Any:** Not Mandatory **Experience Range: 3 to 6** years **Foundational skills:** + Knowledge on ITIL, Prod Support and info sec functions + In-depth knowledge of the risk/ issue lifecycle + Experience in performing technology audits + Experience in supporting and/ or managing risk for Prod Support + Experience in developing and implementing solutions for remediating risks + Experience in tracking and governance of risk related initiatives + Communication skills + Conflict Management + Ability to prioritize and manage tasks with limited or no follow ups + Ability to influence without direct authority – especially when working with large teams + Ability to adapt communication styles and content based on audience + Ability to quickly learn/ understand new technology or domain (from a risk point of view) **Desired skills:** + Knowledge of Bank’s Risk framework and processes will be an added advantage. + Certifications like CISA/ CISSP will be an added advantage + Experience in leading a Prod support team + Knowledge of Banking and Finance **Work Timings:** 10.30 AM to 07.30 PM **Job Location:** Hyderabad Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.