**Overview** Panasonic Canada Inc. is currently looking to hire for the position of **TECHNICAL ANALYST II.** Installs, and upgrades, system security, provides subject matter expertise for change management, client methodology, interface technologies, backups and performance tuning for SAP. Develops strategies and procedures to ensure the integrity of the test and production SAP and AS400 environments. Provides database administration support to the SAP systems. Supports implementation of SAP patches and upgrades as required. SAP S4 HANA System Administration and HANA performance tuning, HANA Revision upgrade, HANA backups and refreshes, HANA failover and disaster recovery. This is a full-time position. This position is hybrid. Any office-based work will be performed from our Mississauga office at Ambler Drive. **Responsibilities** + SAP patch management - Kernel for OS/400, W2K and Unix - Support package for S4HANA, R/3 APO and BW - GUI upgrades for S4HANA, R/3, APO and BW - Downloads patches and upgrades as required from SAP. Determines the impact of the patch, discuss the impact with the relevant parties. Applies the patch to the test environment, and advise Business Engineering to conduct testing, and schedule production implementation. + Monitors performance for S4HANA, OS400, W2K, Unix and SAP platforms and applications. Ensures that all platforms, operating systems and applications are running a appropriate service levels. Reviews service levels on a daily, weekly, monthly and annual basis. + SAP R/3, S4HANA and AS400 system security and user administration. Provides authorized access to users based on required approvals. Monitors user access, and review annually with management as required. + SAP R/3, S4HANA and AS400 release and change management - Organizes the release of program and application upgrades, ensures that they are properly tested and approved for release. Schedules release into production. + Provides support of production department duties in the event of absence of team members. **Qualifications** + Bachelor’s degree in information technology, business or a related field. + Five plus years of experience supporting SAP S4 HANA, ECC, BW and IBP. In-depth experience of SAP architecture, technical administration and troubleshooting. + An understanding of accelerated SAP roadmap, and experience with SAP architecture on OS platforms such as Windows and Linux. Strong knowledge of AS400 operating system. Knowledge of client network environment. S4HANA Administration, performance tuning, HANA revision upgrade, HANA backups, HANA failover and failback, HANA system copy and S4HANA migration to cloud. + Emphasis on significant, with some routine and complex problem solving. Problem solving involves the ability to trouble shoot LAN/WAN microcomputer and end user technical problems related to Windows, Linux, SAP and other applications. + Ability to multitask and provide process improvements towards improved business requirements. + Ability to be a team player and collaborate with other tower resources towards business deliverables. + The majority of the time is spent giving and receiving factual information. **NICE-TO-HAVES:** + SAP certifications are a plus. + Warehouse Management background is a plus. + SAP S4 HANA certification is preferred. Knowledge of scripting and automation tasks is an added plus. **BENEFITS & PERKS – WHAT’S IN IT FOR YOU:** Panasonic Canada prioritizes total wellbeing. We offer a wide variety of benefits and programs to support your physical, emotional, financial, social, and environmental health. ​ + Comprehensive Medical, Dental and Vision Coverage with a Health Spending Account + Panasonic Retirement Pension Plan (RPP/DCPP) + Group Retirement Savings Plan (RSP) + Generous Parental Leave Top Up + Education Assistance Program/ Tuition Reimbursement + Employee Purchase Program + Employee & Family Assistance Program (EFAP) + Competitive Rates on Home and Auto Insurance + Employee Volunteer Program – Paid Time Off for Volunteer Days + Onsite Events! + And many more benefits & perks **HYBRID WORK MODEL** Panasonic Canada Inc. supports a hybrid work model. We understand that flexibility is essential for employees to do their best work while also balancing personal and life needs. Employees can expect to be in the office for a variable number of days per week based on the needs of the business unit, while having the ability to also work remote. Panasonic Canada Inc. offers a Flexible Work Options policy which includes the ability to work remote, mobile, and create a compressed work schedule. **WHO WE ARE:** Meet Panasonic (https://careers.na.panasonic.com/sites/default/files/2023-04/Panasonic%20Talent%20Brand%20Book%202023.pdf) ! Panasonic Canada Inc., a subsidiary of Panasonic Corporation of North America, is a leading provider of Consumer Lifestyle technologies, as well as innovative Smart Mobility, Sustainable Energy, Immersive Experiences, and Integrated Supply Chain solutions for its business and government clients. Panasonic is creating technologies that move us (https://www.youtube.com/watch?v=h-x\_hDfMqb0) . At Panasonic Canada, we do more than just offer great products and solutions. We pride ourselves in promoting gender and culture equality, as well as encouraging personal growth and success to elevate our 350+ employees to their full potential. Their passion has been one of the driving forces behind our success for more than 100 years. **HOW TO APPLY** Please include a PDF copy of your current resume. **DIVERSITY, EQUITY, & INCLUSION AT PANASONIC CANADA, INC.** In order to drive our business to continued heights, our business practices and our contribution to society must be rooted in diversity, equity, and inclusion. We foster an environment in which everyone is able to share their voice and talents, in a safe space, where they have the opportunity and resources to fully realize their potential. We are therefore committed to developing and realizing programs, tools and processes that ensure a diverse, equitable and inclusive environment for our employees. **AODA POLICY** Panasonic Canada Inc. has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process. Only candidates selected for an interview will be contacted. We thank you for your interest in working for Panasonic Canada Inc. \#LI-HYBRID REQ-151517