Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our GCIO organisation plays a critical role for the bank. This team partners with the businesses to build the platforms, systems, and products that our customers use every day. We keep people’s money and data safe, and are at the forefront of driving innovation for our businesses, customers, and colleagues.

We are currently seeking a high calibre professional to join our team as a Technical Analyst.

Principal Responsibilities
In this role you will

Monitor and operate computer systems on IBM z, IBM i and Distributed Compute for HSBC Group including subsidiaries on 24 x 7 x 365 basisProvide first-line support on system/application level and prompt recovery of impacted serviceOne of the key parties to execute the Disaster Recovery (DR) plan and procedure during disaster situationProvide services to IT Technical team on performing operating system maintenance and change releasesImplement security controls to maintain the Data Centre access during non-office hoursContribute to service improvement initiativesMaintain the IT operations process integrity and behavioural conduct as per IT/HSBC policiesContribute to the incident triage, incident management life cycle and escalation