Entity: Oracle America, Inc.

 

Job Duties: Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. Serve as an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. May telecommute. (385.20925)

 

Employer will accept a Bachelor's degree in Computer Science, Engineering, or related technical field followed by 5 years of progressive, post-baccalaureate experience in job offered or in a technical analyst-related occupation. Position requires: 

Unix and Linux shell commands for configuring servers, tracking memory and disk usage, file management, and permissions; Programming Languages including Java, C, and Python; Dimensional data models, dimensional databases (including Essbase and Oracle OLAP), and data warehouse; Database skills in DB2, Oracle, Sybase, Informix, and MS SQL Server; Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to installation;  Oracle Business Intelligence Enterprise Edition (OBIEE); Enterprise-wide authentication and security services (LDAP, SSO, and SSL); Operating Systems: Linux and Windows; and Weblogic Application server administration and deployment of web applications on Weblogic.