Entity: Oracle America, Inc.
Job Duties: Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. Serve as an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. May telecommute. (385.34908)
Employer will accept a Bachelor's degree in Computer Science, Engineering, Electronics and Communication, Information Technology or related technical field followed by 8 years of progressive, post-baccalaureate experience in job offered or in a Technical Analyst-related occupation. Position requires:
1. Oracle Cloud Infrastructure;
2. Database Management Service;
3. Stack Monitoring;
4. Ops Insights;
5. Application Performance Monitoring;
6. Logging Analytics;
7. PL/SQL;
8. Oracle Database; and
9. Oracle Enterprise Manager.