Austin, TX, USA
2 days ago
Technical Analyst 5-Support

Entity: Oracle America, Inc.

 

Job Duties: Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. Serve as an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. May telecommute. (385.34908)

 

Employer will accept a Bachelor's degree in Computer Science, Engineering, Electronics and Communication, Information Technology or related technical field followed by 8 years of progressive, post-baccalaureate experience in job offered or in a Technical Analyst-related occupation. Position requires:

 

1. Oracle Cloud Infrastructure;

2. Database Management Service;

3. Stack Monitoring;

4. Ops Insights;

5. Application Performance Monitoring;

6. Logging Analytics;

7. PL/SQL;

8. Oracle Database; and

9. Oracle Enterprise Manager.

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