Austin, TX, United States
22 hours ago
Technical Analyst 4-Support

Entity: Oracle America, Inc.

 

Job Duties:

Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. Serve as an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. May telecommute. (385.35057)

 

Employer will accept a Bachelor's degree in Computer Science, Engineering, or related technical field followed by six years of progressive, post-baccalaureate experience in job offered or in a technical analyst-related occupation.

Position requires:

Oracle Support Applications, KM, and Bugdb; Administration, installation, and tuning of Oracle Databases; RAC and HA technology; Installation and troubleshooting with 12c and 13c Oracle Cloud Control, including Oracle Enterprise Manager 12c and DBconsole; Oracle Weblogic Server, including http and https; J2EE and Servlets; Troubleshooting and tuning of SQL and PL/SQL; Troubleshooting XML, Perl, or Java; Linux, AIX, Solaris, HP Unix, and Windows OS’s; and TCPIP, Network, and VM.
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