We are continuing our fast-paced growth, bringing on new customers worldwide daily. Our Enterprise Technical Support team ensures that our enterprise customers receive prompt, informative answers that quickly solve any question or issue they encounter. You often assist the makers of your favorite website and/or smartphone app, a startup just starting to make itself known, or even Fortune 500 companies.
This is the position for those who want a challenge, want to dive in deep and learn the technologies our products are built on, and love to provide customers with the exact experience they would expect in their shoes.
Please note that this position will help support our weekday and weekend coverage; working a schedule that includes Monday through Friday and may include Saturdays and Sundays as needed will be part of the position.