Entity: Oracle America, Inc.

 

Job Duties: Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. Serve as an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. May telecommute. (385.31204)

 

Employer will accept a Bachelor's degree in Computer Science, Engineering, or related technical field and 3 years of experience in the job offered or in a Technical Analyst-Support-related occupation.

 

Position requires:

Relational database, including DB2, Oracle, or MS SQL Server; SQL and complex SQL statements; Operating systems WINDOWS or LINUX; Unix or Linux shell commands to configure servers; Trouble-shooting and problem solving of enterprise software; Business Intelligence and Analytics Suites, including Oracle Analytics, Oracle BIEE, MS Power BI, Cognos, Qlik, or Tableau