Senior Solution Architect 

Why SailPoint? 

Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team.  

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT.  Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more. 

What You will Do: 

The Techncail Advisor at SailPoint begins by leveraging their experience to build a deep understanding of our SaaS and/or Software solutions. Within a month or two, they are serving as a technical lead on customer engagements and cases where they will employ their client and partner communication skills, as well as their industry knowledge to share organizational best practices for SailPoint products and identity governance. After their first six months, Senior Solution Architects will have established themselves as both technical and consultative experts within the Professional Services organization, and by the end of their first year they will have become a trusted advisor to customers, partners, leadership and to less experienced team members. 

Required Responsibilities 

As a trusted advisor, provide strategic direction to customers and implementation partners for a successful Identity Security Program 

Perform assessment on customer’s current Identity landscape and build out their future identity road map 

Build out customers’ Identity role based access control and application onboarding program 

Ensure SailPoint best practices are followed through the project for a successful project delivery 

Advise and provide direction to junior resources on the project implementation 

Provide pros & cons to customers' for building custom tools to meet their unique & complex business goals 

Maintain healthy business relationship with customers and partners 

Work with other advisory services leads, program managers and provide recommendations on any changes needed for the program. 

Work with other cross functional teams to understand the product roadmap, product limitations and advise strategic direction to the customers 

Document and present SaaS product adoption gaps 

Recommend areas where SaaS products consumption can be improved  

Solve complex problems using product’s Atlas extensibility platform (hands-on implementation work) 

Additional Responsibilities (Optional) 

Manage, mentor, and coach direct reports  

Manage project scheduling, budgeting, risk, and weekly status 

Working with CSM renewals' team to lower churn risk, increase SaaS adoption, and either generate leads and/or manage new advisory services opportunities 

Responsible for existing Advisory services clients renewal opportunities and closure 

Requirements 

8+ years of experience in technical consulting role 

Strong communication and presentation skills needed to perform identity security program assessments and provide a road map 

Experience with any Identity provisioning and governance products is required 

Experience with networking, directory servers, databases is required 

Experience with Azure, AWS is a plus 

Experience with Web based APIs is required 

Experience with Object Oriented Programming is nice to have 

Strong organizational, leadership and multi-tasking skills 

Excellent analytical and problem-solving abilities 

Documentation management and ability to use project management tools 

Attention to details even under pressure 

Time management skills with the ability to meet deadlines 

IdentityIQ or IdentityNow Certification is a plus 

Experience with data science & machine learning language models is a plus  

Experience with scripting framework (Angular, Node JS, TypeJS, etc..) 

SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.