Overview **Your Future at M.C. Dean** We're seeking people driven to excellence and inspired to have a meaningful impact powering, automating, integrating, and securing the world’s most critical infrastructure and facilities. This translates into fulfilling opportunities for employees driven to excel in a meaningful career. As an employee at M.C. Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. Together, we transform the way complex, large-scale systems are designed, delivered, and sustained–enhancing client outcomes, improving lives, and changing the world for the better. The Technology Specialist 2 is responsible for the deployment, maintenance, and troubleshooting of IT and OT systems. This role involves applying a wide range of commands and basic automation tools to perform tasks in bulk and diagnose systems. The Technology Specialist 2 works with limited supervision, ensuring the effective operation of a broad range of system components across one or multiple subsystems. Responsibilities + Executes deployment, maintenance, and troubleshooting tasks for IT and OT systems, applying basic automation tools and scripts. + Analyzes system performance, identifies issues, and implements solutions under general guidelines. + Participates in the development of survey procedures and conducts surveys and tours to assess system requirements. + Assists with planning, updating, and reporting status on larger tasks with greater autonomy. + Develops and maintains system documentation, including installation plans, BOMs, and testing procedures. + Supports the development of maintenance procedures and technical work instructions. + Conducts component and subsystem-level testing, using advanced testing automation tools. + Applies industry security practices to system components, ensuring adherence to established standards. Qualifications + High School Diploma/GED with 8-+ years of experience with installation, troubleshooting and/or testing of electronic security systems Or Associates with 6+ years of experience + System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions + Reliable attendance at customer site during work hours required by customer **Abilities:** + Exposure to computer screens for an extended period of time. + Sitting for extended periods of time. + Reach by extending hands or arms in any direction. + Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. + Listen to and understand information and ideas presented through spoken words and sentences. + Communicate information and ideas in speaking so others will understand. + Read and understand information and ideas presented in writing. + Apply general rules to specific problems to produce answers that make sense. + Identify and understand the speech of another person.