Overview About Business Unit: At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through disruptive technology across Epsilon's platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By embracing the latest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of transforming our digital business and capturing new opportunities. We are seeking a detail-oriented, experienced, and technically proficient Agile Technical Project Manager to lead cross-functional teams in delivering complex IT and software development projects. The ideal candidate will bring a strong technical background, Agile expertise (Scrum/Kanban/SAFe), and a proven ability to manage stakeholder expectations, timelines, risks, and project delivery. This role will serve as a critical bridge between engineering, operations, and business units, ensuring successful execution of projects aligned with strategic objectives. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice. Responsibilities Essential Job Functions/ Responsibilities: Manage end-to-end lifecycle of multiple concurrent projects using Agile methodologies. Facilitate Agile ceremonies: daily stand-ups, sprint planning, backlog grooming, retrospectives, and reviews. Work closely with Product Owners, Scrum Masters, Developers, QA, DevOps, and external stakeholders. Translate business requirements into technical tasks and maintain a prioritized product backlog. Identify, track, and mitigate risks, dependencies, and issues that may impact delivery. Develop and maintain detailed project documentation including plans, schedules, and progress reports. Ensure high-quality deliverables are produced within scope, budget, and time constraints. Act as a servant-leader to Agile teams, promoting Agile values and continuous improvement. Provide technical guidance or facilitate resolution of technical blockers with engineering leads. Monitor and report KPIs related to project performance and team velocity. Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field. 5+ years of experience in technical project management in Agile environments. Hands-on experience working with software development teams, preferably in SaaS, Cloud, or enterprise environments. Strong understanding of SDLC, Agile (Scrum, Kanban, SAFe), DevOps practices, and CI/CD pipelines. Experience with project management and collaboration tools (e.g., Jira, Confluence, Azure DevOps, Trello). Excellent organizational, communication, and interpersonal skills. Proven ability to manage multiple complex projects with cross-functional teams. Other Skills, Knowledge, or Abilities: Excellent written and verbal communication skills Excellent working knowledge of Jira, Microsoft Project and Microsoft Office Excellent negotiation skills Excellent time management skills Detail-oriented, able to multi-task and prioritize Excellent listening skills Self-starter with strong initiative Ability to thrive in a highly matrixed environment while managing multiple priorities simultaneously Ability to negotiate and manage conflict and manage constructive customer concerns Ability to deviate from standard/established methodologies to accomplish dynamic project completion Growing knowledge of technical, business, and marketing impact to business activities Preferred Qualifications: Scrum Master (CSM), PMI-ACP, SAFe Agilist, or equivalent Agile certification. Technical certifications such as AWS, Azure, or equivalent cloud platforms. Background in software engineering, infrastructure, or system architecture. Experience managing projects involving Cloud Migration, API integrations, or Data Platforms. Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work: Act with integrity. We are transparent and have the courage to do the right thing. Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. Innovate with purpose. We shape the market with big ideas that drive big outcomes. Respect all voices. We embrace differences and foster a culture of connection and belonging. Empower with accountability. We trust each other to own and deliver on common goals. Because You Matter YOUniverse. A work-world with you at the heart of it! At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That’s why our work-world, aptly named ‘YOUniverse’ is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do. Take a trip to YOUniverse and explore our unique benefits, here Epsilon is an Equal Opportunity Employer. Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.