The Technical Product Manager 3 (TPM3) is a professional, specialist position responsible for rigorously understanding end-user customer needs, the customer journey, producing and prioritizing requirements, and working with others to deliver products which customers love. This position requires deploying qualitative and quantitative customer understanding methods to isolate and prioritize needs and assess solution fit.

The TPM3’s accountability extends beyond technology and includes anything that affects the customer experience relating to product scope. The TPM3 develops and maintains a long-term product vision and roadmap to guide the organization’s future. As product advocate, the TPM3 also oversees customer awareness and enablement programs to ensure that stakeholders and end-users are aware of product capabilities, availability, and can successfully deploy and manage products and receive adequate product support.

As the individual responsible for product success, the TPM3 ensures that funds invested produce the highest customer benefit and organization return. Ongoing product and customer measurement provides feedback that enables the TPM3 to gauge success and focus on areas of needed improvement.

This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.

We value early, mid and late-career candidates and encourage all applicants with the posted skills and abilities to apply.